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  1. SCOPE OF THE CONTEST
    • The “Britannia Festive Cake Range Promo Contest” is a consumer contest sponsored and organized by Britannia Industries Ltd.
    • The contest is applicable for all Britannia Festive Cake range products wherein the participant shall participate by getting a pack of Britannia Festive Cake range.
    • These terms and conditions apply to the Contest and aspects thereof. By participating in the Contest, the Participants fully and unconditionally agree to and accept these Terms and Conditions which are available on ___woohoo.in/britanniacake______.
  2. DEFINITIONS:
    • Agency” shall mean Pine Labs Pvt Ltd
    • Contest” shall mean this contest Britannia Festive Cake Range Promo
    • Contest Period” shall mean the period of the Contest defined hereunder from 15th Dec 2023 and will remain in force till promo continues and all the Vouchers get exhausted.
    • Customer” (s) shall mean any person who purchases a packet of Britannia Plum Delight Cake 300 gms, Festive Plum Cake 300 gms, Choco chip Orange Cake 250 gms, English Tea Cake 250 gms and Fruit & Nut Cake 250 gms.
    • Participant” (s) shall mean any Customer entering the Contest upon fulfilling the Eligibility Criteria (as defined hereunder) and take part in the Contest, as per the mode of participation as provided hereunder.
    • Terms & Conditions” shall mean these Terms and Conditions for the Contest
    • Britannia” or “Promoter” shall mean Britannia Industries Limited who is conducting and promoting this Contest. Further, the term “Britannia” shall mean and include its group Companies, Affiliates, Subsidiaries, Joint Ventures, and Assignees.
    • Product” shall mean Britannia Plum Delight Cake 300 gms, Festive Plum Cake 300 gms, Choco chip Orange Cake 250 gms, English Tea Cake 250 gms and Fruit & Nut Cake 250 gms.
    • Winner” (s) shall mean the Participant winning the Contest as per these Terms and Conditions Explanation: The terms and conditions herein applicable for Participants, shall be deemed to be applicable to the Winners, always.
  3. PROMOTION PERIOD
    • The Contest will be valid from 15th December 2023 and will remain in force till promo continues and all Vouchers are exhausted (“Contest Period”). Britannia reserves the right to cancel/amend/extend the Contest Period without giving any notice or intimation.
    • No requests or questions shall be entertained regarding extending or amending the Contest Period in any manner.
    • Entries received outside the Contest Period will not be eligible for the Contest. However, Britannia/ Agency reserves its sole right to accept/ reject entries received outside the Contest period, if any.
  4. TERRITORY & APPLICABLE LAWS
    • Subject to other criteria and conditions stated in the terms of the Contest, the Contest will be open to all residents in the state of Kerala and Tamil Nadu.
    • The Contest is subject to all applicable central, state, and local laws and regulations.
  5. ELIGIBILITY TO PARTICIPATE
    • This Contest will be open to every individual aged 18 years or above and residing in India.
    • Participant should not be facing any criminal/civil or any other legal proceedings which may prejudice the participation in the Campaign in any way.
    • The Participant’s communication address shall be within the area of delivery serviceable by popular courier services.
    • Employees of Britannia and their relatives, and promotion agencies and their respective relatives their respective agents, distributors, retailers and any other channel partner, and their immediate family members are not eligible to participate in the Contest.
    • Participant agrees to share their phone number to Britannia/ Agency, as applicable (if not previously shared) for written/ verbal communications from Britannia/ Agency, as applicable regarding the Contest.
    • Britannia/ Agency reserves the right to exclude any person from participating or winning the Contest on grounds of misconduct, misrepresentation, coercion, fraud, deceit or for any other reasons, as it may deem fit and proper. No communication in this regard from the Participant or his representatives shall be entertained by Britannia/ Agency.
  6. HOW TO PARTICIPATE
    • To participate in this Contest, Participants must follow the below process.
      • Buy any 3 Britannia Festive Cakes from the products mentioned below.
        Plum Delight Cake 300 gms, Festive Plum Cake 300 gms, Choco chip Orange Cake 250 gms, English Tea Cake 250 gms and Fruit & Nut Cake 250 gms.
    • PARTICIPATION VIA SMS
      • - Consumers walk into the store and buy the promo product.
      • - Britannia promoters will hand over a scratch card to the customer.
      • - Customer will scratch the card and find the 10-digit alphanumeric code.
      • - Customers to SMS BRITCAKE UNIQUE CODE to 83672 83672
      • - If the unique code is correct and SMS format is correct, then the user will receive an Amazon E-Gift Voucher worth Rs.100.
    • OR
    • PARTICIPATION VIA CHATBOT
      • - Consumers buy the product and scan the QR code printed on the posters/other branding collaterals at the store.
      • - On scanning the QR code user will land on the chatbot and enter the following
        • o Name
        • o Mobile number
        • o OTP
        • o Invoice number
        • o Upload the invoice.
        • o All the above will be mandatory field.
      • - Consumers to receive a confirmation communication.
      • - Uploaded invoices will be validated at the backend.
      • - Approved/valid invoices will receive Amazon E-Gift Voucher worth Rs.100 via SMS within 48 hrs of correctly uploading the invoice on the chatbot & successful validation of the invoice on the chatbot.
      • - Chatbot link: http://britanniacake.com/
  7. SELECTION OF WINNERS
      STEPS TO REDEEM.
    • SELECTION OF WINNERS VIA SMS
      • - Consumers walk into the store and buy the promo product.
      • - Britannia promoters will hand over a scratch card to the customer.
      • - Customer will scratch the card and find the 10-digit alphanumeric code.
      • - Customers to SMS BRITCAKE <SPACE> UNIQUE CODE to 83672 83672
      • - If the unique code is correct and SMS format is correct, then the user will receive an Amazon E-Gift Voucher worth Rs.100.
    • OR
    • SELECTION OF WINNERS VIA CHATBOT
      • - Consumers buy the product and scan the QR code printed on the posters/other branding collaterals at the store.
      • - On scanning the QR code user will land on the chatbot and enter the following
        • o Name
        • o Mobile number
        • o OTP
        • o Invoice number
        • o Upload the invoice.
        • o All the above will be mandatory field.
      • - Consumers to receive a confirmation communication.
      • - Uploaded invoices will be validated at the backend.
      • - Approved/valid invoices will receive Amazon E-Gift Voucher worth Rs.100 via SMS within 48 hrs of correctly uploading the invoice on the chatbot & successful validation of the invoice on the chatbot.
      • - Chatbot link: http://britanniacake.com/
    • The decision of Britannia/ Agency shall be final and binding on the Participant in this matter. Britannia/ Agency shall in no case entertain any questions, correspondence, enquiries on the manner of the selection of winners.
    • Britannia/ Agency shall, always, have the right to exercise its discretion on the selection of Winners, to ensure equity and fairness for all Participants, as per the Terms and Conditions.
  8. PRIZE
    • Every Participants, upon valid Participation shall be eligible for an Assured Prize. The Assured Prize is Amazon E-Gift Voucher Worth Rs.100.
    • The Prize will be given to the confirmed winners on successful submission of the unique code printed on the scratch card via SMS or successful submission of invoice via chatbot. For Chatbot, the winner will receive the Amazon E Gift voucher within 48 hrs from the time of invoice submission & successful validation of the invoice, on the chatbot.
    • Any costs associated with entering the promotion, including accessing the promotional website, are the responsibility of each Participant. Also, regular call and message rates will apply as per the consumer telecom operator in their respective circles.
    • The Prize under this Contest is not transferable can’t be traded, exchanged, sold, replaced, or adjusted with anything including other prizes/ gifts/ benefits in lieu thereof, if any or cash except at the sole discretion of Britannia/ Agency.
    • The Prize will be provided on an “as-is basis" and without any express or implied warranty or guarantee concerning the quality, suitability, or comfort. The Organizers, their associates, directors, officers, agents, representatives shall not be responsible or liable for any defect/deficiency or any other dispute in relation to and/or concerning the Prize including but not limited to any service or after delivery service problems/ issues and liabilities and the Organizers will not entertain any claims in this regard.
    • Britannia/ Agency are not responsible for any deficiency and/ or defect in, or relating to, any product/service and/or the Prizes or for any kind of consequential damages/ loss, in any manner whatsoever, if any Participant has any grievance with respect to the Prizes, the Participant may directly contact the manufacturer or supplier/retailer/service provider as may be applicable.
    • The Prizes under this Contest are free of cost and the Winners are not required to pay for the same or send any money or share any Bank or Card details with Britannia/ Agency. Britannia/ Agency shall not be responsible for any loss or damage to the Participant if any money is paid, transferred or bank/card related details are shared by the Participant.
  9. RIGHT TO USE DATA COLLECTED AS PART OF THE CONTEST
    • The Participant/s provides express consent and hereby undertakes to irrevocably and unconditionally permit Britannia/ Agency to cover/ promote the Contest through various media including newspapers, radio, television, news channels, internet, point of sale materials, digital media etc., and shall not raise any objection or make, protest or demur to such coverage/ promotion.
    • Each Participant/ Winner understands and agrees that their entries, including their name/ image may be used by Britannia/ Agency for reasonable purposes. All the rights including but not limited to the intellectual property rights, copyrights, and all other allied, ancillary, and subsidiary rights in the entry/entries shall vest with Britannia/ Agency absolutely for perpetuity, throughout the world.
    • Britannia/ Agency will collect Participant’s personal information such as official name, phone number, etc., of the Participant to conduct the Contest. If the said information is not provided, Participant understands that the participation of such Participant would be as per the sole discretion of Britannia/ Agency.
    • By entering the Contest, unless otherwise advised, each Participant also agree that Britannia/ Agency or its affiliates may use such personal information or disclose it to other organizations for use in any media for future promotional, marketing and publicity purposes. Participants understand that Britannia/ Agency is not liable to acknowledge/ give credits, provide further reference, or payment or such other compensation or recognition to the Participant. Participants' personal information may be disclosed to statutory authorities, if required.
  10. EXTENT OF LIABILITY/ OBLIGATION OF BRITANNIA AND AGENCY
    • Britannia/ Agency shall not be responsible if the Participants are not receiving the Prize on account of the Participant not meeting the Eligibility Criteria.
    • Britannia/ Agency shall not be responsible for (including but not limited to):
      • Any lost, late, or misdirected computer transmission or network, electronic failures, or any kind of any failure to receive entries owing to transmission failures or due to any technical or any other reason including SMS not delivered or Invoice not uploaded properly/ Incorrect invoice/ Promo criteria not fulfilled in the invoice.
      • If the Participant has registered himself to the DND of the telecom provider/ the Participant has registered with National Do Not Call Registry - Any failure by reason thereof
      • Other conditions beyond the control of Britannia/ Agency, including Force Majeure.
    • Even if the Participants are registered under NDNC, DND (Do Not Disturb), or under any other similar regulation, Britannia/ Agency or its Agency will still have all the authority to call the Participant. Participants agree to receive communications related to the Contest and expressly waives of any right/ privilege, by virtue of them having voluntarily participated in the Contest.
  11. INTELLECTUAL PROPERTY RIGHTS
    • All right, title, and interest, including but not limited to the Intellectual Property Rights, in the promotional material(s) and in all responses received shall always vest solely and exclusively with Britannia. Britannia or any person or entity permitted by Britannia shall be entitled to use the responses received or any information in connection with the Participant’s entry in any media for future promotional, marketing, publicity, and any other purpose, without any permission and or consideration to the Participant.
    • All material submitted in connection with the Contest (whether written, audio, electronic or visual form, or a combination of those) or any photographs, video and/or film footage and/or audio recording taken of Participants are assigned to Britannia upon submission and become the property of Britannia exclusively. Britannia may use the material in any medium in any reasonable manner it sees fit. Copyright in any shall be deemed to have been assigned to Britannia and such material shall remain the sole property of Britannia.
  12. CUSTOMER CARE/ HELPLINE
    • - For any queries pertaining to this Contest, Participants may visit britanniacake@pinelabs.com (“Contest Website”) or call at the Customer Care Number 080 6980 6393 from Monday to Saturday between 10:30 IST to 17:30 IST (lines closed on public & bank holidays).
  13. GENERAL TERMS AND CONDITIONS
    • Competency

      Each Participant represents and warrants that he/she is legally competent to enter binding contracts under applicable laws. By taking part and/or entering the Contest the Participant warrants that all information provided by Participant regarding Participant's name, age, state, city, address, phone number, etc., is true, correct, accurate and complete.

    • Queries & Disputes

      No queries, claims, dispute, complaints, or grievances shall be entertained by Britannia/ Agency after 30 days from the date of the closure of the contest.

    • Disqualification of entries

      Any entry that is abusive or sexually explicit or disrespectful to any community/religion/place/person etc. will be disqualified and such act will be reported to the relevant authorities and appropriate action shall be taken against such Participant. No communication in this regard will be entertained.

    • Any entry that is abusive or sexually explicit or disrespectful to any community/religion/place/person etc. will be disqualified and such act will be reported to the relevant authorities and appropriate action shall be taken against such Participant. No communication in this regard will be entertained.

    • Failure to comply with any of these terms and conditions (including instructions) will disqualify the Participant from continuing to take part in the Contest and such Participant's participation will be invalid. Britannia/ Agency retains the sole discretion to refuse Participants the right to participate if it is of the opinion that these terms and conditions are not followed.

    • The Participants undertake that he/ she shall not under any circumstances, engage in conduct which is fraudulent, misleading, deceptive, derogatory, or defamatory or generally damaging the goodwill or reputation of the Contest/ Britannia/ Agency. The Britannia/ Agency reserves the right to disqualify any Participant or take such other action as it may deem fit, against such Participants who tamper or attempts to create an undue influence with the entry process or submits an entry that is not in accordance with these terms and conditions or who has, in the opinion of Britannia/ Agency, engaged in conduct which is fraudulent, misleading, deceptive, derogatory or defamatory or generally damaging the goodwill or reputation of the Contest/ Britannia/ Agency/ Celebrities associated in connection therewith.

    • Amendment Rights

      Britannia/ Agency reserves the right to change, defer, alter, extend, or cancel/terminate this Contest in part or full, or change any or all the terms and conditions that are applicable, without giving prior intimation/notice of any kind and will not be liable for any consequential losses/damages. Britannia/ Agency may also amend the type of Contest, submission mechanism, eligibility criteria, term of the Contest, and the prizes for the Contest. Britannia/ Agency reserves the right to amend, temporarily suspend or withdraw the Contest in its absolute discretion if Britannia/ Agency shall not exercise this right unreasonably. All decisions of Britannia/ Agency in respect of the Contest and the Prizes therein will be final, binding, and conclusive.

    • Liability of Britannia/ Agency

      Britannia/ Agency shall not be liable to perform any of its/their respective obligations under the Contest or in respect of the Prize where it is unable to do so as a result of circumstances beyond its/their control in the nature of fire, explosions, natural calamities, state emergency, riots, epidemic, pandemic, quarantine or any other Force Majeure condition, etc., and shall not be liable to compensate or pay damages to the Participant in these circumstances.

    • Britannia/ Agency shall not be accountable/liable for any disruptions/stoppages/interruptions or cancellation of the Contest due to any law-and-order situation or government restrictions/ judicial pronouncements.

    • Britannia/ Agency shall not be liable to award/compensate/exchange or in any manner pay or Contest in case they fail to provide the Prize under this Contest due to any cause beyond their reasonable control or foresight, including but not limited to: act of god, insurrection or civil disorder, religious strife, war or military operations, terrorist act, partial or total strikes, either internal or external, lock-out, epidemic, blockage of means of transport or of supplies, national or local emergency, earthquake, fire, storm, flood, water damage, governmental, regulatory or legal restrictions, pandemic/epidemic, area being unserviceable by Premium Courier or Postal Services, Or act or omissions of persons for whom Britannia/ Agency is not responsible.

    • Britannia/ Agency accept no liability, whether jointly or severally, for any errors or omissions, in relation to winning the Contest. The Participant shall be solely responsible for any consequences which may arise from his/her participation in the Contest. Participant also undertakes to indemnify Britannia/ Agency and its officers, directors, employees, representatives, and agents, on the happening of such illegal acts committed by the Participant.

    • Britannia/ Agency shall not be responsible for late, falsified, delayed, incomplete or destroyed entries and all such entries are void and may be disqualified at any time. Britannia/ Agency does not assume any responsibility for incorrect or inaccurate capture of entry information, technical malfunctions, human or technical error, lost delayed or garbled data or transmissions, omissions, interruptions, deletion, defect or failures of any telephone or computer lines or networks, computer equipment, software, or any combination thereof. Entry materials/ data that have been tampered with or altered are void.

    • Britannia/ Agency is not liable for any problems, errors, or negligence that may arise or occur in connection with this Contest, including but not limited to, any damage to the Participant's computer or other technical device, or software, because of the Participant's participation in this Contest. Britannia/ Agency shall not be liable in any way for any failure or breach by any party in connection with this Contest, prize or prizes and accepts no responsibility for any loss suffered by a participant arising from this Contest, prize, or prizes.

    • Failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies on the part of Britannia/ Agency.

    • Compliance with local laws

      If a person chooses to access the Contest Website from outside India, he/she shall do so on his/her own initiative and shall be responsible for compliance with applicable local laws of the country over and above laws applicable in India. Britannia/ Agency shall not be responsible for Participant’s compliance with any local laws (including tax laws) outside India.

    • By participating in this Contest, each Participant has specifically and voluntarily waived off any right or privilege, with respect to the management, processing, retention of information provided in connection with this Contest.

    • Compliance with local laws

      If a person chooses to access the Contest Website from outside India, he/she shall do so on his/her own initiative and shall be responsible for compliance with applicable local laws of the country over and above laws applicable in India. Britannia/ Agency shall not be responsible for Participant’s compliance with any local laws (including tax laws) outside India.

    • Acceptance of TnC

      The participation in the Contest is purely voluntary and the same shall be construed as an acceptance of the terms and conditions stipulated herein.

    • Confidentiality & Publicity

      The entry, comments of Participants including Winners if any or any other materials sent to Britannia/ Agency including feedback and other communications of any kind shall be deemed to be non-confidential. Britannia/ Agency is free to reproduce, distribute and publicly display such feedback and entries received towards this Contest without limitations or obligation of any kind. Britannia/ Agency is also free to use any ideas, concepts, know-how or techniques contained in such feedback for any purpose. Britannia/ Agency reserves the right to analyse and summarize data that is collected and reserves the right to publish, distribute, share summaries of the data collected with sponsors or other business partners without limitations or obligations of any kind subject to applicable laws.

    • Indemnity

      By entering this Contest, Participants agree to hold harmless Britannia/ Agency, and its officers, directors, employees, representatives and agents, against any and all liability, damages or causes of action (however named or described) with respect to or arising out of: (i) Participant's participation in the Contest; (ii) the selection criteria or process; (iii) the administration of the Contest; (iv) delivery of the prize for reasons not attributable to Agency and (v) the quality, warranty, functioning or anything relating to the prize. Participants hereby release, waive, and discharge all claims of damage, loss or causes of action (including negligence) including but not limited to loss or damage to person or property which the Participant and his/her representatives or assignees may have, suffer or which may hereinafter accrue to the Participant or because of the Participant's participation in the Contest or use of the subscription.

    • The Participants acknowledge that the quality of the Prize, are not controlled or supervised by Britannia/ Agency or its Agency, hence any issue shall be addressed by service provider of the Prize /service alone and Britannia/ Agency or its Agency shall not be held responsible for it.

    • Severability

      If any provision of these terms and conditions is challenged/ found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect. Indian laws shall be exclusively applicable to all disputes arising out of or in connection with the Contest or these terms and conditions.

    • Discretion

      The interpretation and implementation of the Terms and Conditions shall be at the sole discretion of Britannia/ Agency. The decisions of Britannia / Agency with respect to aspects of the Contest shall be final and binding, and not subject to challenge or appeal.

    • Applicable law and dispute resolution

      These Terms shall be governed by and construed in accordance with the applicable laws in India. Any dispute including any dispute arising out of all matters with respect to this Contest shall be subject to the exclusive jurisdiction of the Courts in Bangalore, India. All the disputes/complaints/queries, if any, shall be entertained only within one month of the Contest getting over and be directed to Agency @ britanniacake@pinelabs.com Any Winner approaching Britannia/ Agency with any disputes/complaints/queries after the expiry of the aforesaid one month from 15th Dec 2023 shall not be considered for resolution, subject to the sole discretion of Britannia/ Agency.

Customer Support Details

Support: britanniacake@pinelabs.com
Or
Call: 080 6980 6393