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TAB 01 - TERMS AND CONDITIONS 

 

1. The “Assorted Jelly Hanger Cashback Promotion Program” (the “Program”) is organised by ITC Limited (“ITC”).  

 

2. Retailers i.e., who sell Candyman products and Jelimals products directly to end consumers, participating or seeking to participate in the Program shall individually be referred to as “Participant” and collectively as “Participants”. By entering into this Program. The Participants agree to these terms and conditions and the privacy policy available at woohoo.in/candymanjellypromo.  

 

3. Participation in this Program is purely voluntary. By participating in this Program, each Participant is deemed to have accepted the complete terms and conditions of this Program available on woohoo.in/candymanjellypromo (“Website”) as well as the decisions of ITC, which are final and binding in all matters related to the Program. Successfully entering the Program and winning a cashback(s)/prize(s) is subject to all requirements set forth herein  

 

4. ITC reserves right to terminate, modify or extend this Program, at its absolute discretion, without assigning any reason whatsoever including extending, withdrawing, or discontinuing the same without notice, at its sole and absolute discretion and without any liability. All decisions of ITC in respect of the Program will be final and binding.  

 

5. The Program shall be live from 01/01/2026 and end at 30/06/2026.  

6. The Program is subject to all applicable central, state and local laws and regulations.  

7. The Program shall run on the Candyman and Jelimals hanger (“Hanger”) purchased by the Participant and WhatsApp (https://web.whatsapp.com/ or the WhatsApp available on Play Store and App Store).  

8. The Program will run only in the following states: (i) Maharashtra (ii) (iii) Gujarat Goa 

 

 9. This Program is in no way sponsored, endorsed, administered by or associated with WhatsApp. Each Participant is deemed to have released WhatsApp from any claims and liabilities that may specifically arise in relation to their participation in this Program by accepting these terms & conditions. 

 

10. The Participant undertakes and irrevocably and unconditionally permits ITC to cover the Program through various media including newspapers, radio television news channels, internet, point of sale materials, etc., and shall not raise any objection, protest or demur to such coverage or in this regard. 

 

11.  At the request of ITC, Participants shall participate in all activities relating to the Program surrounding the winning of the Weekly Prize, free of charge including participating in any photography/videography session, interviews etc., and they consent to ITC using their name and image in promotional material. 

 

12. The Weekly Prize winner shall follow the instructions given by or on behalf of the Organizer, when a call is made to him/her by or on behalf of the organizer informing him/her in the event of his/her selection as the Winner. 

 

13. Award of Weekly Prize is subject to the verification of documents such as (government Photo-ID proof such as valid Indian passport /residence proof/ Driver’s license PAN card and/or such other documents as may be requested and submitted by the Winner. After verification the Winner will be informed about the entire process of redemption of the Weekly Prize. 

 

14. The decision of ITC, as regards the distribution of the prizes shall be final, subject only to ITC’s approval. No correspondence or any other claims whatsoever, in this regard will be entertained. 

 

15. If a cashback, or any portion thereof, cannot be awarded for any reason, ITC reserves the right to substitute the cashback with another prize of equal or greater value. This Program is subject to promotional availability and government regulations. 

 

16. It is clarified that the responsibility for ensuring fulfilment of any requirements under this Program will be solely and exclusively that of the Participant including the responsibility to meet all costs in relation thereto. 

17. All right, title and interest, including but not limited to, the intellectual property rights in the Program and the promotional materials, all data collected as a result of this Program and in any and all responses received shall vest solely and exclusively with ITC/ Pine Labs. ITC shall be entitled to use the responses received or any information in connection with the entry in any media for future promotional, marketing, publicity and any other purpose without permission or payment to the Participant. 

 

18. If the Participant is dissatisfied with the Program or any aspect of the Program including these terms and conditions, any content, any requirements, the materials related thereto, these terms and conditions, etc. the Participant’s sole and exclusive remedy is to not participate in the Program. 

 

19. All material submitted in connection with the Program are assigned to ITC upon submission and become of the property of ITC exclusively. ITC may use such material in the manner as it may deem fit. 

 

20. ITC reserves the right to change, defer, alter or cancel this Program in part or full, or change any or all of the terms and conditions that are applicable, without giving prior intimation/notice of any kind and will not be liable for any consequential losses/damages. Any decision of ITC in this regard and in general with respect to this Program and the terms and conditions thereto shall be final, binding and non-contestable. 

 

21. The decision of ITC shall be final in all regards and no communication shall be entertained in this regard. None of the provisions of these Terms and Conditions shall be deemed to constitute a partnership or agency between any Participant and ITC and the Participant shall not have the authority to bind ITC in any manner whatsoever. 

 

22. ITC shall not be accountable/liable for any disruptions/stoppages/interruptions or cancellation of the Program due to any government restrictions.  

 

23. Failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies on the part of ITC. 

 

24. ITC accepts no responsibility for loss of internet connectivity, claims or correspondence whether due to error, omission, alteration, tampering, unauthorized data hacking, deletion, theft, destruction, virus attack, transmission interruption, communications failure, hardware failure or otherwise. ITC shall not be liable for any consequences of user error including (without limitation) costs incurred. 

 

25. If this Program is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of ITC and/or Pine Labs, including but not limited to technical difficulties, unauthorized intervention or fraud, ITC / Pine Labs reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to invalidate any Participant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Program, as appropriate.  

 

26. ITC shall under no circumstances be liable, whether jointly or severally, for any loss or damage suffered or sustained (including but not limited to consequential loss), including for personal injury or property damage suffered or sustained or any costs incurred, as a result of acceptance of any Prize.  

 

27. By entering the Program, the Participant hereby releases from and agrees to indemnify ITC and/ or any of its respective officers/employees from and against all liability, cost, loss or expense arising out of acceptance of the prize or participation in the Program including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission, or otherwise. 

 

28. ITC accepts no liability, whether jointly or severally, for any errors or omissions, whether on behalf of itself, or third parties in relation to the prizes.  

 

29. The courts of competent jurisdiction at Bengaluru shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with the Program. 

 

30. Further all issues and questions concerning the construction, validity, interpretation and enforceability of these terms and conditions, or the rights and obligations of the Participants and/or ITC and/or Partners of this Program, shall be governed and construed in accordance with the laws of India.  

 

 

TAB 02 - STEPS TO PARTICIPATE FOR THE ELIGIBILES 

 

  1. Only Indian citizens residing in the states of Goa, Gujarat, and Maharashtra are eligible to participate in this Program. Residents of other states of India and other countries are not eligible to participate in this Program. The Program is valid and offered only in the Indian states mentioned herein.  

 

  1. Participants below the age of 18 years are not eligible to participate in the Program.  

 

  1. The following persons are not eligible to participate in the Program: consumers, wholesalers, employees, agents, associates, and promoters of ITC’s and of its affiliates, subsidiaries, advertisement agencies and the Agency including their immediate family members (spouse, parent, child, sibling, grandparent and/or “step”) and all others directly associated with organizing the Program. 

 

  1. In order to be eligible for the Weekly Prize, all Participants will be required to have valid address proof, government issued photo identity proof such as PAN Card/ Driver’s license/Voter ID/valid passport etc, or parent’s or legal guardian’s consent, if applicable a copy of which will have to be submitted at the request of ITC, without which the Participant will be disqualified from the Program. 

 

  1. ITC reserves the right to exclude any person from the Program on the grounds of: (i) misconduct or criminal record; (ii) tampering with the operation of Program; (iii) acting in violation of these terms and conditions; (iv) for any other reasons, as it may deem fit and proper. No communication in this regard will be entertained. 

 

  1. To participate in the Program, a Participants should follow the following steps:  

 

a) Access the unique coupon code (“Code”) by scratching the hidden code on the Hanger and scan the QR Code available on the Hanger to access the Candyman WhatsApp chat.  

b) Once the Participants consent to the terms and conditions of this Program and the collection, processing, transferring of data, the Participants will be required to submit the Code.  

c) Once the Code is submitted and verified, the Participants will be informed in relation to the cashback amount corresponding the Code. 

d) The Participants will be required to submit their mobile number. The mobile number must be linked to their Unified Payment Interface (UPI) Account. The Participants will be required to confirm the mobile number.  

e) Participants can check their bank account to confirm the receipt. The transaction may take up to 48 (Forty-eight) hours.  

f) The Participants may share the image of the Hanger before the specified date in the chat box for a chance to win a gift (“Weekly Prize”). 

g) Participants who are shortlisted as winner for the Weekly Prize will receive a WhatsApp communication to provide the address details in case they are declared a winner. 

 

 

TAB 03 – PRIZE AND WINNERS  

 

  1. Every Participant entering into this Program will be entitled to an assured cashback (“Prize”) of minimum Rs. 10/- (Rupees Ten only) and may go up to Rs. 150/- (Rupees One Hundred & Fifty only). 

 

  1. Further, Participants will get a chance to win a Weekly Prize i.e., a mobile phone – Vivo Y400 (8 GB, 256 GB). 

 

  1. The chance to win a prize will come to an end on 30/06/2026. 

 

  1. The Weekly Prizes cannot be transferred, exchanged or redeemed for cash. 

 

  1. Entries are required to be submitted only according to the procedure laid in the terms and conditions mentioned herein. Entry submitted through any other mode/platform shall not be entertained. The decision of ITC shall be final, binding, and non-negotiable. 

 

  1. The image of the Weekly Prizes as depicted on the press ads/posters/TVC's, packs etc. are for illustrative purposes only and the actual Prizes may vary from the depiction made. 

 

  1. ITC shall not be liable for any loss or damage to the Weekly Prize due to Act of God, Governmental action and other Force Majeure circumstances and shall not be liable to pay any compensation whatsoever for such losses. 

 

  1. The Participants shall be required to upload the photographs as per these terms and conditions. In case such photographs are found to be inaccurate/forged/irregular, ITC shall have the right to disqualify, dishonour any redemption request and shall also have the right to seek any other appropriate remedy under law. 

 

  1. Each mobile number can participate in the cashback promo a maximum of two times per week. 

 

  1. From the commencement of this Program, end of every 7 days, Pine Labs, an organizer appointed by ITC shall contact each Participant who is declared a winner for the Weekly Prize during the preceding 7-day period (“Winner”), through WhatsApp at the number provided at the time of entering the Program. ITC/organizer so appointed will inform the Participant on the Weekly Prizes that are available to be offered. 

 

  1. In the event the Winner’s number is busy, unreachable, or he/she does not attend the call, three (3) more attempts will be made to reach the Winner. If even on the fourth attempt, the Winner does not attend the call, is busy, or is unreachable, the Winner’s participation in the Program comes to an end and the Winner’s entry stands cancelled and Winner becomes ineligible to receive the Weekly Prize. 

 

  1. The Winners will have to provide a copy of their (or their parents or their legal guardian’s) address proof such as valid passport, voter card, or driver’s license, a copy of which will have to be submitted at the request of ITC, without which the Participant will be disqualified from the Program. 

 

  1. No Weekly Prize will be awarded if the information provided by the Participant at the time of entering the Program is not factually correct. The Weekly Prize will be handed over to the winner only after the formalities mentioned herein are fulfilled. 

 

  1. The Weekly Prizes will be given to the Winners post completion of such audit and verification process as deemed fit by ITC. The list of those winners whose address has been verified shall be published at woohoo.in/candymanjellypromo every 30 business days from the commencement of the Program.  

 

  1. By sharing their/their guardian or parent’s personal information with ITC or with Pine Labs, the Participants consent to collection, storing, processing and use of personal information i.e., name, address, mobile phone number by ITC and/or Pine Labs, its affiliates, associates, agents, contractors and other third parties. The personal information is being collected by Pine Labs and shall be retained by Pine Labs. 

 

  1. Personal information given by the Participants shall be used to deliver Weekly Prizes and for promotional activities by Pine Labs, its affiliates, associates, agents, contractors. 

 

  1. The Participants have an option of not providing the personal information as required under this Program. The Participants also have an option to withdraw their consent in relation to usage of personal information during the Program period. In all such cases, the Entry of the Participant shall not be considered and Participant shall not be eligible for the prize. The Participants may reach out to itchangerpromo@pinelabs.com for such withdrawals. 

 

  1. The complete address of the Pine Labs is as follows: Pine Labs Limited 17th Main Road, Industrial Layout, Block 5, Koramangala, Bengaluru, Karnataka, 560095. 

 

  1. The details of the Grievance Officer are as follows: Name: Megha Dugar Email: nodal.officer@pinelabs.com 

 

  1. By participating in this Program, the Participants acknowledge and consent to transfer and/or disclosure of their personal information by ITC or agency to any third-party for providing services in relation to this Program. 

 

  1. The Weekly Prizes will be dispatched to the Winners via courier, whilst carrying the Weekly Prize for the Winner; the courier will carry an acknowledgement receipt (POD). 

 

  1. The courier shall require the Winner to sign the acknowledgement receipt as a proof of receipt of the Weekly Prize, without which the Weekly Prize will not be handed over to the Winner. 

 

  1. The courier shall collect the signed POD, a self-attested Photo ID from the Winner. 

 

  1. . If the Winner or the family member of such Winner present at the address does not cooperate as per the requirements mentioned herein with the courier, the Weekly Prize will not be given to the shortlisted Participant and the Weekly Prize will stand forfeited. 

 

  1. The Weekly Prize will be given to the authorized family member of the Winner on submission of a proof of letter of authorization from the Winner in favour of the family member (in the event the winner is not available at the designated address). 

 

  1. If the Winner is not available at the given address, the courier will make 2 more attempts to collect the documents and deliver the Weekly Prize. If still unsuccessful, the courier shall make no further attempts. In such an event, the Winner will be informed of the place from where the Weekly Prize is to be picked up at their own expense. If the Participant fails to pick up the Weekly Prize from the designated place within a week of informing him / her, the Weekly Prize will not be given to such Participant and it will stand forfeited. 

 

  1. If the address is unserviceable, then the shortlisted Participant will be required to travel to the nearest courier hub at their expense to collect the Weekly Prize. 

 

  1. ITC shall not be liable for non-receipt of the Weekly Prize due to incorrect details provided by the Winner.