i. By submitting an entry to the program “Buy TATA Tea Gold Get Gold” (herein after referred to as the “Program”) it is deemed that you have acknowledged, read and understood these terms and conditions for participating in the Program which includes information on how to enter, how the winners of the Program will be determined, the prizes, and how personal data, upon participation, if required, will be collected, retained and used.

ii. Before participating in the Program, please read the terms and conditions given herein. By participating in the Program, each Participant is deemed to have accepted the complete terms and conditions of this Program available on www.woohoo.in/TataTeaGold (“Program Website”) as well as the decision of Tata Consumer Products Limited (“TCPL”), which are final and binding in all matters related to the Program.

iii. In case of any conflict, these terms and conditions will be considered final and binding in all matters related to the Program.

1. Eligibility:
   • This Program will be open to all the residents in the below mentioned states of India for such duration as given below, with the exception of entries received from the employees, their immediate family members, agents, distributors, retailers and any other channel partner of TCPL and the partner agency:

     Sr. No.	States	Program Duration (“Program Period”)
     1	Andhra Pradesh, Telangana & Maharashtra	01.10.2021 to 30.06.2022
     2	Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir (J&K), Punjab, Uttarakhand, Uttar Pradesh	01.11.2021 to 30.06.2022
     3	Bihar, Jharkhand, Orrisa, West Bengal	01.11.2021 to 30.06.2022

   • Participants who are minors (below 18 years of age) are not allowed to participate in the Program.
   • Only those consumers who have purchased the specially marked 250 g Tata Tea Gold or Tata Tea Gold Care packs shall be eligible to participate in the Program. All participation prior to the Program Period and after the end date of the Program Period will be considered as ineligible and will be summarily rejected.
   • Consumers participating or seeking to participate in the Program shall individually be referred to as "Participant" and collectively as "Participants".
   • Regular call and message rates will apply as per the Participants telecom operator in their respective circle.
   • TCPL / its partner agency reserves the right to cancel / amend / extend the Program Period without giving any notice/intimation. No claims/questions shall be entertained in this regard.
2. Agreement to Terms and Conditions:
   • By participating in this Program, Participants fully and unconditionally agree to and accept these terms and conditions available on the Program Website as well as the decision of TCPL, which are final and binding in all matters related to the Program. Successfully entering the Program and winning a prize is subject to fulfilment of all terms and conditions mentioned herein.
   • TCPL reserves the right to exclude any person from the Program on grounds of misconduct or criminal record.
   • TCPL reserves the right to terminate, modify or extend the Program, at any time at its absolute discretion, without assigning any reason. All decisions of TCPL in respect of the Program and the prizes therein will be final and binding.
   • If this Program is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of TCPL and/or its partner agency, including but not limited to technical difficulties, unauthorized intervention or fraud, TCPL/ partner agency reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to invalidate any Participant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Program, as appropriate.
   • If for any reason this Program is not capable of running as planned because of a computer virus, bugs, tampering, unauthorized intervention, technical failures or any other causes beyond the reasonable control of TCPL or the partner agency, which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Program, TCPL reserves the right in its sole discretion to cancel, terminate, modify or suspend the Program.
   • Rights to use data - By participating in this Program:.
     • The Participant expressly confirms and represents that he/she has read the terms and conditions of the Program on how to enter, and details on usage, collection, retention and sharing of personal data;
     • The Participant agrees to be bound by the terms, in particular those relating to the collection, retention, use and sharing of personal data; and
     • The Participant confirms that he/ she has gone through TCPL’s privacy policy available on – https://www.tataconsumer.com/privacy-and-cookies-policy and that he/she has no objection in collection or processing of their data according to the manner carved out in the privacy policy.
     • The Participant’s personal data as collected by TCPL associates/partners or affiliates shall be passed to TCPL. The personal data shall be administered and treated under TCPL privacy and data collection guidelines. Such data collected and retained may be used by TCPL and or its related associates/partners/ affiliates for marketing, internal study, and data analysis purposes.
     • TCPL encourages Participants to read the privacy notice of any such company before sharing personal data. If the Participant does not want his / her personal data to be collected by or shared with a company other than TCPL, the Participant can always choose not to participate in such activity. If the Participant does opt-in to receive communications from such a company, remember that the Participant always has the right to opt-out and the Participant would need to contact that company directly to do so.
     • TCPL and the partner agency shall not be responsible for (including but not limited to):
       • i. For any SPAM generated messages;
       • ii. For the operator code not being displayed on the Participants mobile phones;
       • iii. For any SMS message delivery failures;
       • iv. Any lost, late or misdirected computer transmission or network, electronic failures or any kind of any failure to receive entries owing to transmission failures or due to any technical reason;
       • v. If the Participant has registered himself to the DND of the telecom provider/ the Participant has registered with National Do Not Call Registry or Participant has specifically requested to not receive any messages for a specific campaign;
       • vi. Other conditions beyond its reasonable control.
3. A Participant can participate only once during the Program Period and a Participant can be declared a winner only once throughout the Program Period for assured & sweepstakes reward each.
4. Entries are required to be submitted only according to the procedure described in ‘How to Participate’ as appearing hereinbelow. Entry submitted through any other mode/platform shall not be entertained. The decision of TCPL shall be final, binding and non-negotiable.
5. Entries must, inter alia, comply with the following guidelines:
   • i. All entries submitted must comply with the terms and conditions given on the Program Website;
   • ii. Cannot depict, and cannot itself, be in violation of any law.
6. Prizes
   • 1. Assured reward:
     • a. All eligible Participants from Andhra Pradesh, Telangana, Maharashtra, Delhi, Haryana, Himachal Pradesh, J&K, Punjab, Uttarakhand, Uttar Pradesh, Bihar, Jharkhand, Orrisa and West Bengal- cashback of Rs 30/- or Rs 50/- or Rs 100/-.
   • 2. Sweepstakes’ reward:
     • a. For Andhra Pradesh, Telangana, Maharashtra - There will be 720 prizes (gold jewellery electronic gift card worth Rs 5000/- each) to be won during the Program Period. The winners shall have an option to choose from Tanishq, Kalyan, Joyallukas, PC Jewellers and Caratlane.
     • b. For Delhi, Haryana, Himachal Pradesh, J&K, Punjab, Uttarakhand, Uttar Pradesh, - There will be 1000 prizes (gold jewellery electronic gift card worth Rs 5000/- each) to be won during the Program Period. The winners shall have an option to choose from Tanishq, Kalyan, Joyallukas, PC Jewellers and Caratlane.
     • c. For Bihar, Jharkhand, Orrisa & West Bengal - There will be 1000 prizes (gold jewellery electronic gift card worth Rs 5000/- each) to be won during the Program Period. The winners shall have an option to choose from Tanishq, Kalyan, Joyallukas, PC Jewellers and Caratlane.
   • 3. Participants will be chosen as winners through a computerized, scientific random selection by TCPL or the partner agency appointed by TCPL each week between 00:00:01 AM of the first day of the week & 23:59:59 PM of the last day of the week during the Program Period.
7. How to Participate
   • To participate, a Participant needs to give a miss call on 9945902020 to get a link or scan the QR code printed on the Tata Tea Gold or Tata Tea Gold Care product pack to land on the Program microsite.
   • On microsite, Participant needs to enter their name, the unique code, their mobile number. Post successful validation, Participant to select 1 cashback option out of UPI/NEFT/Amazon and Paytm. Below are the further details to be performed at selection of cashback options:
     • a. UPI- Participant needs to share correct UPI ID.
     • b. NEFT- Participant needs to share Bank Name, IFSC Code, Account Number & Person Name registered in Bank account.
     • c. Amazon & Paytm- Mobile Number.
   • Participant needs to click on ‘Agree to Terms and Conditions’ and do an OTP validation & submit. Within 7 working days (excluding bank holidays, Saturday, and Sunday) from the date of filling the correct details, the Participant shall receive either Rs 30/- or Rs 50/- or Rs 100 /-. For UPI & NEFT, cashback prize will be credited in the bank account. For Amazon and Paytm, Participant to receive respective brand cashback code.
   • For sweepstakes reward (i.e. gold jewellery electronic gift card rewards), the Participants who win (“Winner” or “Winners”) will receive a congratulations SMS with a claim code and link. Winner needs to click on link and provide below details to get a gold jewellery electronic gift card: -
     • a. Select one brand option out of Tanishq, Kalyan, Joy Alukkas, PC Jewellers and Caratlane;
     • b. Enter name, mobile number, email ID;
     • c. Apply claim code and proceed.
   •  In case details entered by the Winner are incorrect, TCPL/its partner agency shall have no responsibility and/or obligation to grant the said prize i.e. the gold jewellery electronic gift card and requests for change of such details, if any, shall be the sole discretion of TCPL. TCPL/its partner agency reserves the right to NOT declare any replacement winner in lieu of all such Winners entering wrong details.
   • The gold jewellery electronic gift card may be redeemed by the Winner either online or in the selected brand store outlet, as applicable. The validity of the gold jewellery electronic gift card shall vary depending upon the brand chosen and shall be as per the details mentioned on the gold jewellery electronic gift card.
   • The results of the Winners shall also be displayed on the Program Website.
8. Winner Selection
   • Assured reward- Cashback value of Rs 30/-, 50/- & Rs 100/- is assigned at the unique code level. Participant gets to know the winning cashback value once they apply the code as mentioned in terms and conditions section of “How to Participate”.
   • Sweepstakes reward - A total of 2720 Participants shall be chosen as Winners during the Program Period who shall win gold jewellery electronic gift cards worth Rs 5000/- each. The split of 2720 winners will be as below:

     States	Total No. of Winners	Program Period
     Andhra Pradesh, Telangana, Maharashtra	720	01.10.2021 to 30.06.2022
     Delhi, Haryana, Himachal Pradesh, J&K, Punjab, Uttarakhand, Uttar Pradesh	1000	01.11.2021 to 30.06.2022
     Bihar, Jharkhand, Orrisa and West Bengal	1000	01.11.2021 to 30.06.2022

   • The Winners for the week during the Program Period will be announced on the following week from the pool of valid entries (valid entries means entries received between 00:00:01 AM on the 1st day of the week & 23:59:59 PM of the last day of the week) received during the week.
   • Prizes will be given subject to the Winner satisfying the verification process of TCPL or the partner agency.
   • Participants have a chance to win once only from a single mobile number for assured cashback reward and sweepstakes reward each. The Winner generation will be done based on a valid unique code and other participation details.
   • The prize cannot be transferred, exchanged or redeemed for cash. In the event that the Winner does not take the prize in the time and manner stipulated, then the prize will be forfeited by the Winner and cash will not be awarded in lieu of the prize. Prizes must be taken as offered and cannot be varied. No refund will be provided in cash, at any point of time
   • Any unused prize is not transferable, non-refundable, and non-redeemable for other goods or services and cannot be taken in exchange for cash.
   • The image of the prize depicted on the press ads/posters/TVC's/pack shots etc. are for illustrative purposes only and the actual prize may vary from the depiction made.
   • The prizes shall be provided on an "as-is basis" and without any warranty or guarantee concerning the quality, suitability or comfort, and TCPL and/or its associates, affiliates and/ or its management, directors, officers, agents, representatives shall not be responsible for or liable (including but not limited to the product and service liabilities) for deficiency and/ or defect of any product/service and/or the prize or for any kind of consequential damages/ loss, in any manner whatsoever. If any Winner has any grievance with respect to the prize, he/she may directly contact the manufacturer.
9. Contacting Winners
   • TCPL at its discretion may ask the Winners to furnish any or all the following documents:
     a. Election ID Card, Passport, Driving License, or similar government ID.
   • In case any one of the above documents are not available for any reason, TCPL / partner agency reserves the right to take a decision basis the availability of other documents. This decision will be final and binding.
   • In the event of the death of the confirmed Winner, no claim from the nominee or his/her legal heirs of the confirmed Winner shall be entertained for receiving the prize.
10. Publicity
    • The Participant/s undertake and irrevocably and unconditionally permit TCPL to cover the Program through various media including but not limited to newspapers, radio, television, news channels, internet, point of sale materials, etc., and shall not raise any objection, protest, or demur to such coverage or in this regard.
    • TCPL and/or its partner agency shall, without any intimation to the Participants and/or Winners, be at liberty to use such information including information such as they having participated or winning, receiving the prize etc. of the Participants and/or Winner for media coverage, advertisement or publicity in any form which exists today or will be known anytime in future, without any consideration to the Participant and/or Winner and the Participant and/or Winner shall have no objection to the same.
11. Intellectual Property
    • All right, title and interest, including but not limited to the intellectual property rights, in the Program material(s), if any, and in all responses received shall always vest solely and exclusively with TCPL. TCPL or any person or entity permitted by TCPL in this regard shall be entitled to use the responses received or any information in connection with the entry in any media for future Program, marketing, publicity, and any other purpose, without any permission and or payment to the Participant.
    • All right, title and interest, including but not limited to the intellectual property rights, in the Program material(s), if any, and in all responses received shall always vest solely and exclusively with TCPL. TCPL or any person or entity permitted by TCPL in this regard shall be entitled to use the responses received or any information in connection with the entry in any media for future Program, marketing, publicity, and any other purpose, without any permission and or payment to the Participant.
12. General Conditions
    • Each Participant represents and warrants that he/she is legally competent to enter binding contracts under applicable laws. By taking part and/or entering the Program, the Participant warrants that all information provided by Participant regarding Participant's name, age, state, city, address, phone number, etc., is true, correct, accurate and complete.
    • The decision of TCPL or its partner agency, as regards the selection of Winners and distribution of the prizes shall be final, subject only to TCPL’s approval. No correspondence or any other claims whatsoever, in this regard will be entertained.
    • No queries, claims, dispute, complaints, or grievances from any Participant and/or his/her heirs, successors, agents and/or anyone under or in trust of him/her shall be entertained by TCPL and its partner agency after 10 (ten) days from the date of the closure of the Program Period.
    • TCPL reserves the right to change, defer, alter, or cancel this Program in part or full, or change any or all of the terms and conditions that are applicable, without giving prior intimation/notice of any kind and will not be liable for any consequential losses/damages. Any decision of TCPL in this regard and in general with respect to this Program and the terms and conditions thereto shall be final, binding, and non-negotiable.
    • Nothing contained herein amounts to a commitment or representation by TCPL to conduct further programs.
    • The decision of TCPL shall be final in all regards and no communication challenging the same shall be entertained in this regard. None of the provisions of these terms and conditions shall be deemed to constitute a partnership between any Participant and TCPL and the Participant shall not have the authority to bind TCPL in any manner whatsoever.
    • TCPL or any of its respective officers/employees/directors shall not be responsible for delayed, lost, mutilated, corrupted or illegible documents etc.
    • TCPL or its partner agency shall not be liable to perform any of its/their respective obligations under the Program or in respect of the prize where it is unable to do so because of circumstances beyond its/their control due to fire, explosions, natural calamities, pandemics, epidemics, state emergency, riots, or any other force majeure events, etc., and shall not be liable to compensate the Participant/Winner in these circumstances.
    • TCPL or it’s partner agency shall not be held accountable/liable for any disruptions/stoppages/interruptions or cancellation of the Program due to any government restrictions.
    • Failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies on the part of TCPL or its partner agency.
    • TCPL or its partner agency accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted, or misdirected entries, loss of SMS, loss of internet connectivity, unique codes, documents, demand drafts, claims or correspondence whether due to error, omission, alteration, tampering, unauthorized data hacking, deletion, theft, destruction, virus attack, transmission interruption, communications failure, hardware failure or otherwise. TCPL or it’s partner agency shall not be liable for any consequences of user error including (without limitation) costs incurred.
    • If a Participant is dissatisfied with the Program or the Program rules and/or any content or any requirements of the Program form, the materials available related thereto, or with these terms and conditions, his/her sole and exclusive remedy is to not participate in the Program.
    • If a person chooses to access the Program Website from outside India, he/she shall do so on his/her own initiative and shall be responsible for compliance with applicable local laws of the country.
    • The participation in the Program is purely voluntary and the same shall be construed as an acceptance of the terms and conditions stipulated herein.
    • To participate in this Program regular call and message rates shall apply.
    • To participate in this Program, standard fair usage policy and usage norms set by the respective telecom operator shall apply.
    • The Program is subject to the guidelines/directions issued by the Telecom Regulatory Authority of India, Department of Telecommunications, and any governmental or statutory authority as may be applicable from time to time.
    • In case of queries, consumers can reach out to partner agency on 080-67181401 or email any query on TataTeaGold@qwikcilvermail.com from Monday to Saturday, 10:30 AM to 5:30 PM. Lines will be closed on public and bank holidays. Standard calling rates apply.
    • The partner agency / TCPL will not be responsible for non-delivery or non-receipt of an SMS by their servers or on the end user’s device due to the Participant’s handset issues, network issues or due to any issues at cellular operator’s end. By participating in this Program, the Participant understands that all such queries are to be directed to their current service provider directly and not hold the partner agency or TCPL responsible for the same.
13. Release and Limitations of Liability
    • TCPL and its partner agency shall under no circumstances be liable, whether jointly or severally, for any loss or damage suffered or sustained (including but not limited to consequential loss), including for personal injury or property damage suffered or sustained, because of acceptance of any prize.
    • By entering the Program, the Participant and/or Winner hereby releases from and agrees to indemnify TCPL and/ or any of its respective officers/employees from and against all liability, cost, loss, claim or expense arising out of acceptance of the prize or participation in the Program including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission, or otherwise.
    • TCPL and its partner agency accept no liability, whether jointly or severally, for any errors or omissions, whether on behalf of itself, partner agency or third parties in relation to the prizes.
    • The Participant and/or Winner shall be solely responsible for any consequences which may arise due to his/her participation in the Program by conducting an illegal act. Participant and/or Winner also undertakes to indemnify TCPL and/or its partner agency and their respective officers, directors, employees, and agents on the happening of such an event (including without limitation cost of attorney, legal charges etc.) on full indemnity basis for any loss/damage suffered by TCPL or its partner agency on account of such act on the part of the Participant.
    • In consideration of TCPL allowing the Participant/s to take part in the Program, to the maximum extent permitted by law, the Participant/s and/or Winners waives and releases each and every right or claim, all actions, causes of actions (present or future) each of them has or may have against TCPL and its respective agents, directors, officers, business associates, group companies, sponsors, employees, or representatives for all and any injuries, accidents, or mishaps (whether known or unknown) or (whether anticipated or unanticipated) arising out of the Program or related to the Program or the prize of the Program.
14. Dispute Resolution
    • i. The courts of competent jurisdiction at Bengaluru, India shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with, the Program. Participation in the Program is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including (without limitation) this clause.
    • ii. Further all issues and questions concerning the construction, validity, interpretation and enforceability of these terms and conditions, or the rights and obligations of the Participants and/or TCPL and/or its partner agency of this Program, shall be governed and construed in accordance with the laws of the Republic of India.